Prices for our products are sub ject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction, We may exercise this right on a case-by-case c basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are sub ject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Anу offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

We are not responsible for payments that are unable to be verified. If we cannot verify your payment within 2-7 business days your order will be cancelled. Kindly check with your bank for verification.

All ready to ship product will be shipped the following business day.

For local clients, pickup or delivery options may be available depending on the product or service ordered. Clients will be notified once their order is ready for pickup or delivery. It is the customer's responsibility to arrive at the agreed pickup time. Pretty Concept Empire is not responsible for items once they have been picked up or successfully delivered.

Custom orders, dessert services, catering items, and event bookings are prepared specifically for each client. As a result, all custom and event-related orders are non-refundable and non-cancellable once payment has been received.

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Please note: For any custom colored unit, when being imitate the color will be close but not exact as different bundles lift and colors differently, but I will try to get it close to it.

When you interact with our website, we may collect certain personal information including:

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• Name

• Email address

• Billing and shipping address

• Payment information

• Order history

This information is collected only when voluntarily provided by customers through orders, inquiries, or account registration.

Pretty Concept Empire uses collected information to:

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• Process and fulfill orders

• Communicate with customers regarding purchases

• Provide customer support

• Improve website functionality and services

• Send updates or promotional information when permitted

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Your information is used solely for business operations and to enhance your experience with our brand.

All payments made through our website are processed using secure payment gateways. Pretty Concept Empire does not store full credit card details on our servers

By ordering you agree & confirm that you have read & understood all the terms & conditions, procedures and polices.